Subscription Policy

subscription policy

Natura Culina’s subscription plan was created as a result of the needs of our loyal customers. We acknowledge that consistency is key, so we want to offer our customers the opportunity to have a continuous supply of products at a loyalty rate. The subscription program offers all of the Full Size Face Products in addition to the Travel Size Face Wash from each line. 

The duration of each subscription is 12 months, which can be canceled at any time. Your order will be processed on the same day of the month that the initial order is placed. We offer monthly, bimonthly, and quarterly product shipments based on your product needs. 

Cancelling Your Subscription: Subscription plans can be cancelled at any time through the customer dashboard. If your subscription has already been renewed for the given month, the cancellation will be effective for the remaining shipments. 

Each subscription account will expire after 12 months. After 12 months the subscription will not be automatically renewed. You will be notified a month prior to the 12 month subscription expiration date.

Subscription Changes: You can upgrade/downgrade your subscription at any time through the customer dashboard. If your subscription has already been renewed for the given month, the subscription change will be effective for the remaining shipments. 

Purchasing a Subscription: Subscriptions must be purchased separately from one-time orders.

*Additional promotions cannot be applied to subscription program.